Website Care
Have you invested significant time, money, and energy into building a beautiful MyListing website? But what if it’s frustratingly slow, broken, or people cannot find it online?
Since 2014, I’ve been helping people build WordPress-based online businesses faster and more intelligently while being there as a trusted partner.
Website Care Features
Award-Wining Web Hosting ($35 Monthly Value)
Save time and money by not signing up for, maintaining, and paying for web hosting.
Get award-winning web hosting and enterprise-level features that you can only get if you sign up for Kinsta’s Enterprise 3 plan ($1,350 /month).
Premium Solutions ($6,000+ Annual Value)
Save time and money by not having to sign up for, maintain, and pay for premium solutions.
The Managed MyListing service is already worth the price. Now, add thousands of dollars’ worth of premium solutions on top of that, and the decision can’t be any easier!
Pro Membership ($8 Monthly Value)
You’ll automatically be granted a Pro Membership, so you can access exclusive resources, exclusive deals, and more.
Website Care Client Discounts (Up to 25% Off Products and Services)
Get discounts on WP Turned UP Products and Services.
InfluenceWP Membership
Enjoy an InfluenceWP membership, a project by the owner of WP Turned UP.
Hosting Migration
Save time and money by not having to migrate your website yourself or pay someone to migrate it for you.
If you have an existing website, I’ll help you migrate it to our Kinsta Hosting plan.
Hourly Backups
Save time and money by not having to sign up for, maintain, and pay for an expensive, hourly backup solution yourself.
Your website will be backed up every hour, which is especially critical for eCommerce-based websites. For redundancy, daily updates are also performed using a completely different system than the one that provides hourly backups.
SSL Management
Save time and money by not having to sign up for, maintain, and pay for an SSL solution yourself.
I’ll proactively handle all things related to SSL Certificates, which are critical for maintaining website security and are a requirement for any website that allows online payments.
CDN Management
Save time and money by not having to sign up for, maintain, and pay for a CDN solution yourself.
I’ll proactively handle everything related to your Cloudflare account, which provides a global CDN (Content Delivery Network) designed to make everything connected to the Internet secure, private, fast, and reliable.
Uptime Monitoring
Save time and money by not having to sign up for, maintain, and pay for an Uptime Monitoring solution yourself.
Your website will be monitored 24/7 to ensure accessibility. In the unlikely event that it goes offline, I’ll be notified immediately and will work to bring it back online. If it goes offline and I’m unavailable (also unlikely), Kinsta is available 24/7 and will help you get it back online.
Safe WordPress Updates
Save time and money by not having to sign up for, maintain, and pay for a WordPress Updates solution yourself.
Updates are constantly being released for the various solutions that power your website. I test and apply these updates according to best practices.
- Security updates are applied immediately.
- Non-security updates are tested and applied when it’s safe to do so.
- Staging environments are used when deemed necessary.
Theme Updates
Updating themes can be a sensitive task due to the many changes that can be included in an update, not to mention all the things that can break. As such, my approach is outlined below.
- Major Updates: These are typically (but not always) .0 releases (e.g., 2.6.0) that include significant changes to the theme. Applying major updates requires coordination between me and your team to ensure a successful rollout.
- Minor Updates: These are typically (but not always) .x releases (e.g., 2.6.1) that include minor changes to the theme. I apply these updates automatically unless something in the update requires coordination between me and your team.
Emergency WordPress Updates
I’ll be alerted when WordPress updates require immediate attention and will apply them to your website following best practices.
Threat Management
Save time and money by not having to sign up for, maintain, and pay for a Threat Protection solution yourself.
If your website is hacked or infected with malware, everything will be fixed at no extra cost. While I’ve never had a website under my management get hacked or infected, it’s great to have this peace of mind.
Proactive Support
Supporting WordPress-based businesses is my specialty. I’ll try my best to help you with any issues (examples below) that arise without bothering you and for no additional cost.
- Emergency WordPress Updates
- Adjusting Cloudflare Setting
- Adjusting Kinsta Settings
- General Website Errors and Warnings
- WordPress (Core, Theme, and Plugins) Errors and Warnings
- SSL Errors and Warnings
- Offline Websites
- And More!
Small Tasks (Up to Unlimited)
Save time and money by not having to complete tasks yourself or paying someone extra.
- Ultimate Website Care: Unlimited Small Tasks
- Elite Website Care: 10 Small Tasks /month
- Premium Website Care: 3 Small Tasks /month
Task Examples
- Adjust Infrastructure Settings
- Adjust WordPress Settings
- Adjust Theme Settings
- Adjust Plugin Settings
- Implement/Adjust Elementor Templates
- Implement/Adjust Code Snippets
- Add/Edit/Remove Content
- And More!
Extended Support (Up to 25% Off)
Leverage Website Support to complete more complicated and time-consuming tasks, saving time and money.
Task Examples
- End-to-End Performance Optimization
- Implement Complex or Time-consuming Solutions
- Custom Design (Pages, Templates, etc.)
Project & Support Dashboard
Save time and money by not having to sign up for, maintain, and pay for a project management solution yourself.
You get access to a dedicated dashboard for your project, giving us a dedicated and centralized place to track progress, have conversations, share files, and more.
Monthly Care Reports
Upon request, I’ll automatically send you monthly reports to summarize everything I’m doing to look after your investment.
- WordPress Updates
- Website Backups
- Website Performance
- Website Security
- And More!
Infrastructure Optimization
From the moment your project starts, I optimize your entire website infrastructure.
As technology, best practices, client needs, etc., change over time, I help you stay ahead of the curve.
Quarterly Check-in ($50 Value)
Optionally request a complimentary 30-minute meeting each month.
Quarterly Assessments ($100 Value)
Save time and money by not having to find, vet, and pay for assessments yourself.
You can request the following quarterly assessments of your website.
Custom Development (Exclusive Access)
Save time and money by not having to find, vet, and pay custom developers yourself.
Get exclusive access to WP Turned UP’s Custom Development service, which is unavailable to the general public. As part of this service, I’ll help you obtain custom features for your WordPress website and even help you try to get some of your money back.
Data Export/Import Access (Exclusive Access)
Save time and headaches by avoiding the need to export or import data yourself, as well as the necessity of finding, vetting, and potentially overpaying web professionals for this service.
Get exclusive access to WP Turned UP’s Export/Import service, which is unavailable to the general public.
Intro
How It Works
FAQs
Can I Use My Own Web Hosting?
Award-winning hosting is included, providing enterprise-level performance and support at no extra cost. I know this hosting solution inside and out, allowing me to deliver lightning-fast and highly secure websites.
If you want to use your hosting, that’s fine, but there might be an extra charge if managing your infrastructure (CDN, Hosting Account, Server, DNS, etc.) is troublesome.
Will I Have Full Admin Access to Everything?
Yes. I like to start client relationships with trust.
Does the Small Task Allowance Roll Over Each Month?
No, but there has never been an instance where clients needed more than their plan allowed.
Can I Switch to Hosting Only?
You can switch to our Kinsta Hosting plan.
- Log into your account.
- Click on the ‘Subscriptions’ tab.
- Click ‘Switch Plan.’
What Happens if I Cancel Entirely?
If you don’t wish to keep your website, you can cancel your Website Care subscription, and I will delete it.
If you wish to keep your website, we can keep it on our Kinsta Hosting plan, or you can migrate it to your own hosting provider.
IMPORTANT: If you’re migrating to your hosting, do that BEFORE you cancel to avoid having your website deleted.
What Happens To The Premium Solutions If I Cancel?
Nothing will stop working, and you will keep the premium solutions.
However, if you’re no longer my client, you’ll need to purchase licensing to continue receiving updates and support from the vendor. You can use the Exclusive Partner Deals to purchase licenses from the vendor to avoid paying full prices.
Do You Offer Custom Development?
You’ll gain exclusive access to our Custom Development service.
Do You Help With Importing Data (Listings, Taxonomies, etc.)?
You’ll gain exclusive access to our Export/Import service.
If you want to try exporting/importing your data on your own, I’ll provide you with the plugins needed, for no extra cost.
Do You Help With Policies (Privacy, Terms & Conditions, etc.)?
If you already have policies, I’ll help you add them to your website.
If you don’t already have policies, you need them, and I recommend the peace of mind that Termageddon gives.
With Managed MyListing, you get a Termageddon discount, and I help embed the policies on your website.
Questions?
Book a free consultation or submit pre-sales questions.
Website Care & Proactive Support
All plans include ultra-fast, award-winning web hosting, 24/7 support, thousands of dollars’ worth of premium solutions, and more!
Premium
Elite
Ultimate