Updates are monitored, tested and systematically rolled out for WordPress Core, Themes, and Plugins. Updates are done throughout the month, based on need and priority.
We empower our clients to dig into their websites, and sometimes mistakes happen. Not to worry. Restores can be performed based on your maintenance plan.
Support included in plans is typically used as a buffer, should issues arise with managing the website. However, clients can redirect this support according to their needs.
A Web Application Firewall, Malware Scanner, Brute Force Protection and other tools provide complete protection and auditing for our client websites.
FREE SSL Certificate
SSL Certificates (HTTPS) are important for maintaining security on your website and should be considered a requirement. Websites with a valid SSL Certificate are held in higher regard to the various search engines, which helps with overall search rankings.
24/7 Uptime Monitoring
Websites are monitored (24/7) to ensure availability. Should your website go offline, we will work to bring your website back online as quickly as possible.
Unlimited Site Migrations
Clients willing to move to our preferred hosting vendor, get unlimited site transfers. We work with the vendor to move your site and ensure everything is running smoothly.
Unlimited Small Tasks
Clients can request as many tasks as they would like. Small tasks are those that take 15 minutes or less. We complete tasks based on overall priority and plan priority.
We keep close tabs on best practices, new technologies, and optimal settings. Clients rest assured we’re squeezing the most performance out of their website.
Should a threat slip through the cracks, we’ll assess the situation, take the appropriate remediation steps and look closely at preventive measures.
Broken Link Monitoring
Broken links are not only a bad look, they hurt SEO. We monitor for broken links and we’re alerted when if any are found. We will work with our clients to fix any broken links.
Client Care Report
Every month, clients receive a report covering the various aspects of their website, such as security, backups, performance, SEO, and eCommerce sales.
Client Task Dashboard
We provide an individual dashboard for each client, for managing tasks, online presence recommendations and to view Advanced Maintenance Reports.
Online Presence Coaching
We’re immersed in all things online presence, all day, every day. We provide recommendations that aren’t necessarily related to maintenance.
Premium CSS Hero Plugin
We provide a front-end CSS editor< ($29 value) for our clients that wish to do some design or edits on their own. As always, we’re here to provide guidance.
SSL Certificate Verification
While automatic certificate renewals can go off without a hitch, that’s not always the case. We monitor the renewal and ensure your certificate is always in a good state.
Enhanced Threat Protection
Beyond the Threat Protection offering, we add additional layers of protection to protect against denial-of-service (DDOS) attacks, data breach, and malicious bot abuse.
eCommerce websites are typically those that accept payment in one form or another. These websites are more complex, requiring greater security, additional plugins for functionality, and more robust backup/restore options.
Google Analytics Integration
We set up your account, work with you to filter out non-beneficial traffic and connect your website in order to start tracking data.
Content Delivery Network (CDN)
We implement and manage industry-leading CDN technologies, providing visitors with a faster browsing experience. The faster experience is made possible as website data is placed closer to its visitor’s location and is served at the perimeter, without the need to constantly communicate with your web server.