WordPress Website Support

GOOD HELP IS HARD TO FIND. WE'RE HERE TO CHANGE THAT.

Need help filling in the gaps with your project? Have a one-off task or is something broken? No problem! It’s super easy to get going with our WordPress Support services.

WordPress help shouldn't be a painful experience

Sometimes stuff just happens. When it does, our friendly team of WordPress support professionals will get you back in the game. We’ll do it right the first time and we’ll do it fast!

Whether you’re experiencing a problem with your website or you’re looking to increase it’s value, the last thing you want is jump through a bunch of hoops. Our team is extremely responsive and we like to keep things simple, with no complex forms to fill out, and easy to understand pricing. We’ll ask a few simple questions and off we go!

In addition to our support services, we take pride in the relationships we’ve formed through our WordPress Website Maintenance plans. Our plans include support time and some even include unlimited small tasks.

WordPress Support One-off Tasks

Listed below, are some of the most common support tasks that we help clients with on a daily basis. We highly recommend that you take a peek at the tasks, as some could end up saving you money.

Please don’t hesitate to shoot us an email if you have any questions.

Website Backup (Managed)

We will onboard your website into our centralized management platform, where we keep an eye on your backups going forward. Should there be an issue with your backups, we will take a few minutes (complimentary) to try and resolve the issue.

This website backup option is an awesome alternative to traditional backup plugins, which not only increase administrative overhead but also use up valuable server resources.

You’ll pay the one-time task fee plus the ongoing monthly costs for the premium backup. 

Features:

  • Daily backup
  • Off-site storage (Cloud)
  • 1-click restore
  • US/EU storage choice
  • Exclude Folders and Files
  • Cloning/Migration

Note:

For those that need an increased backup frequency (Every 12 hours, Every 6 hours, or Every 1 hour), please don’t hesitate to shoot us an email for more information.

WordPress Support One-off Tasks

We’ve listed some of the most common support tasks that we help clients with on a daily basis. Please don’t hesitate to shoot us an email if you have any questions.

Cloud Backup (Managed)

We will onboard your website into our centralized management platform, where we keep an eye on your backups going forward. Should there be an issue with your backups, we will take a few minutes (complimentary) to try and resolve the issue.

This website backup option is an awesome alternative to traditional backup plugins, which not only increase administrative overhead but also use up valuable server resources.

You’ll pay for the one-time, 30-minute task plus the ongoing monthly costs for the premium backup. 

Note: While we provide a small amount of complimentary support for issues that arise with this option, we are just the people in the middle of the solution and your website. Although it’s rare, website owners may be required to book some time with us, should there be a need to extensively troubleshoot.

WordPress website support services you can count on

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