Please read this Terms of Service (“Terms,” “Terms of Service”) carefully before using our website (“our website,” https://wpturnedup.com) operated by WP Turned UP, a(n) Sole Proprietorship formed in North Carolina, United States (“us,” “we,” “our”) as this Terms of Service contains important information regarding limitations of our liability.
Your access to and use of our website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including, but not limited to, visitors, users, and others who wish to access and use our website.
You agree to be bound by these Terms by accessing or using our website. If you disagree with any part of the Terms, you do not have our permission to access or use our website.
Some of our services include access to a library of licensed premium solutions.
Our products are not to be resold or redistributed. Doing so will result in an immediate and permanent ban from WP Turned UP and an immediate and permanent loss of all licensing and access to the associated products, as applicable.
We offer the Termageddon policy solution at a discount as part of an annual subscription.
Customers are automatically billed and are responsible for making payments when they are due.
We offer Kinsta WordPress Hosting as a stand-alone service and as part of the Managed Website and WordPress Website Care services.
Customers must use a valid email address regularly reviewed for incoming communication when signing up for these services. We will use the customer’s email address on file for communication, and the customer should ensure that emails from our domain (influencewp.com) can be successfully received.
Customers are automatically billed as part of a monthly subscription and are responsible for making payments when they are due.
This schedule is critical for avoiding loss of service.
The following applies if a website has been deleted from our Kinsta hosting account due to failed payment as outlined in the ‘Failed Payment Schedule.’
If your website becomes infected with malware, Kinsta will clean it up for free as part of its ‘Security Pledge.’ Kinsta is providing this free service that customers would otherwise have to pay someone to complete for them, so it only makes sense for customers to work with Kinsta to ensure the integrity of their website.
As part of that cleanup, Kinsta typically requires follow-up tasks to ensure the security and integrity of your website. Kinsta communicates the follow-up tasks to the Kinsta account holder (WP Turned UP), and we will then relay those tasks to you.
You must complete any required follow-up tasks immediately and confirm with us that you have done so. Otherwise, you are subject to a $100 fee to reimburse us for covering the fees levied by Kinsta. Additionally, Kinsta may disqualify your website from being covered under the ‘Security Pledge’ and no longer provide free malware removal services for your website.
If we get charged a $100 cleanup fee and are not reimbursed, we reserve the right to take the necessary steps to recoup the fee, including, but not limited to, locking access to the site (back and front end).
Customers who have had their website removed from our Kinsta WordPress Hosting more than once or fail to comply with the ‘Malware Cleanup’ procedures outlined in the previous section will no longer be permitted to sign up for this service.
We reserve the right to permanently ban customers who generally act in bad faith or are abusive or disrespectful towards any WP Turned UP employee.
We offer 20GB disk add-ons for our Kinsta WordPress Hosting offering for those needing more hard disk space, and we don’t mark up the price. Our clients pay what we pay, as we are simply passing our costs onto them. As such, we have a strict policy for collecting payment.
This schedule is critical for avoiding additional penalties and loss of service.
We offer Website Support as a stand-alone service. Purchased support time cannot be used for custom development and must be used within six months of the purchase date, or it will be forfeited.
We offer Custom Development as a stand-alone service. This service is only available to our Managed Website and WordPress Website Care clients.
Once we deliver a solution as part of this service and the customer signs off on a project’s completion, we become the solution owner and retain all rights to it. Customers may use the solutions on their websites but are not to compete with us by giving away or reselling the solution.